Welcome to Moon Speed software and services!
Moon Speed is a network acceleration software. This Privacy Policy applies to all services provided by Moon Speed. By accessing and using any of the services offered by Moon Speed, you agree to comply with the terms outlined in this policy. We (Moon Speed) understand the importance of your personal information, and your trust is vital to us. We are committed to protecting your information in accordance with legal requirements, ensuring that it remains safe and under your control. The following sections explain how we collect and use your information. Please read this policy carefully (especially the bolded sections) to ensure that you fully understand how we handle your personal data. If you have any questions while reading, feel free to contact us. If you agree with the terms of this policy, you may click "Agree" to begin using our services. If you disagree with any part of this policy, please immediately stop using our services.
When you use our services, we only collect the personal information necessary to provide and enhance the functionality of the software, based on the principles of legality, fairness, and necessity:
We do not collect any user data. We adhere to a strict 100% privacy policy, meaning we do not record any user activities (such as visited websites, DNS lookups, emails, etc.). Our system does not require personal information. Since Moon Speed does not store any information related to the applications, services, or websites you access while using our services, your privacy is preserved.
Unlike other service providers, we do not collect, store, or share any user data. We believe in complete anonymity and privacy for our users.
We take your information security very seriously. We make every reasonable effort to implement physical, electronic, and administrative security measures to protect your data from unauthorized access, disclosure, alteration, damage, or loss. This includes using encryption technology to secure your information, trusted protection mechanisms to guard against malicious attacks, and access controls to ensure only authorized personnel can access your information. We also provide security and privacy training to our employees to raise awareness of the importance of protecting user data.
The information we collect is stored in a secure operating environment, inaccessible to the public. To prevent unauthorized access, we store information on servers protected by firewalls and may encrypt the data. However, no system is completely secure. Please be aware that "perfect security" does not exist on the internet, and even with our best efforts, unauthorized access to your personal information may still occur.
If you or your end users choose not to accept this privacy policy or fail to provide the necessary information, you will not be able to use our services or features. However, by providing your information, you and your end users acknowledge the inherent risks of potential data theft, illegal possession, or misuse, as well as the possible impact on personal safety, property, and reputation.
We take reasonable and feasible measures to avoid collecting irrelevant user information. Unless required by law or for the extension of the retention period, we will only keep your user information for as long as needed to fulfill the purposes outlined in this policy. After this period, we will delete or anonymize your personal information.
If you wish to cancel your user account, please contact customer service via our official platform. After verifying your identity, we will proceed with the account cancellation request. Once your account is voluntarily canceled, we will cease providing products or services to you, revoke any active services, reset your account, and delete or anonymize your personal information as required by applicable laws. Account cancellation will be processed within 2 business days of receiving your request.
We place great importance on protecting the personal information of minors. According to relevant laws and regulations, if you are under the age of 18, you must obtain consent from a parent or legal guardian before using our services. If you are a guardian of a minor and have concerns about the minor’s personal data, please contact us. If you are under the age of 14, you must obtain parental or legal guardian consent before using our services. Parents or guardians should assist minors in completing the registration process to access the products and services we offer.
1. Do we share data with third parties?
No, we do not collect, store, or share any personal data with third parties. Your privacy is our highest priority, and we do not require users to provide any private data.
2. Do we use cookies?
No, we do not use cookies. Cookies are typically used to track user behavior on websites.
3. Do we engage in comprehensive advertising services?
We do not integrate with any third-party advertising platforms, and therefore, we do not share user data with third parties.
We may modify, integrate, and/or update all or part of this policy at any time. If any changes are made, we will update this page and/or provide a revised version of the Privacy Policy with the date of the latest modification.
If you have any questions, suggestions, or concerns regarding our privacy practices, please contact us at [email protected]. We will verify your user identity and address any concerns within 48 hours.
Last Updated: January 9, 2025